CTS has specific requirements to ensure high-quality standards of service for all of our provider companies, drivers, and vehicles.

For N.E.M.T., vehicles typically need to be equipped with features such as wheelchair ramps, lifts, or other accessibility aids to accommodate passengers with mobility challenges. Adequate space for medical equipment and supplies may also be necessary, depending on the types of passengers served.

For N.E.T., vehicles may require features such as wheelchair ramps, lifts, or securement systems to accommodate individuals with mobility challenges. Adequate space for passengers and their belongings is also essential for comfort during transit.

By meeting these vehicle requirements, N.E.M.T. and N.E.T. providers alike can offer dependable and efficient transportation solutions for individuals requiring travel assistance.

Vehicle Maintenance

Vehicle maintenance schedules must comply with:

  • Department of Transportation
  • Department of Motor Vehicles
  • CTS Standards
  • Other contractual requirements

Vehicle Requirements

  • Licensed, inspected and insured to meet appropriate local, state and federal guidelines, along with any specified contractual requirements
  • Properly functioning safety equipment on board each vehicle
  • Interior and exterior signage as specified by local, state and federal guidelines along with specific contractual requirements
  • Two-way communication between driver and dispatch