TRANSPORTATION
SERVICES
FOR
HEALTHCARE
TRANSPORTATION
SERVICES
FOR
HEALTHCARE
Improving Health Equity
Transportation plays a vital role in improving health equity among Medicare and Medicaid members by:
addressing access barriers to healthcare services
supporting preventive care and chronic disease management
addressing behavioral health needs
addressing social determinants of health
By incorporating CTS’ transportation solutions into their service offerings, health plans can enhance the Health Equity Index reward factor and better serve their diverse member populations.
HOW WE CAN HELP WITH
SOCIAL DETERMINANTS OF HEALTH (SDoH)
An essential aspect of guaranteeing Medicaid and Medicare beneficiaries’ access to healthcare is ensuring that health plans go beyond simply providing transportation for medical appointments. Transportation barriers are intertwined with other social determinants of health, such as socioeconomic status, housing instability, and food insecurity. By addressing transportation needs through CTS, health plans can support beneficiaries in accessing other essential resources and services, thus reducing health disparities and improving Health Equity.
Improving Health Equity
Transportation plays a vital role in improving health equity among Medicare and Medicaid members by addressing access barriers to healthcare services, supporting preventive care and chronic disease management, addressing behavioral health needs, and addressing social determinants of health. By incorporating CTS’ transportation solutions into their service offerings, health plans can enhance the Health Equity Index reward factor and better serve their diverse member populations.
THE CTS ADVANTAGE
CTS works closely with our health plans to address the challenges of providing transportation across an entire service area. Through our efforts and initiatives CTS has achieved preferred vendor status. We have been an Association of Affiliated Community Plans (ACAP) Preferred Transportation Vendor since 2009. This status is achieved on the recommendation of two ACAP member plans and can be revoked at the request of just one plan.
Our contracted and credentialed network of nearly 250 transportation providers offers taxi/livery, wheelchair accessible and ambulance services for our managed care partners.
On-demand transportation options are enhanced by the use of advanced technology integrated into our traditional provider network as well as our agreement with Lyft, and robust friends and family mileage reimbursement and public transit programs.
Our 25 years of experience creating transportation solutions for Medicaid and Medicare programs means that we have experience with vulnerable populations.
These dual-eligible members tend to be frail and face mobility barriers, such as needing extra assistance getting in and out of their homes or vehicles, hearing impairments, or difficulty remembering appointments.
Positively impacting health outcomes
Delivering high-quality transportation services that connect individuals to the services they need through:
experienced & trained CSRs
They recognize and respond to each individual’s unique challenges
scheduling software solutions
Using member info to determine the most appropriate mode of transport based on circumstances
contracted and credentialed provider network
Trained in passenger safety and sensitivity, using safe and clean vehicles
