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Transportation is a key social determinant of health and an essential connection for many others. Today’s Medicare Advantage Members value transportation benefits and new CMS regulations give plans the option to offer them. Transportation creates access to quality medical care as well as non-medical destinations vital to combat isolation, remain active in the community and improve quality of life.  CTS is ready to work with you to design a responsive and member-friendly transportation solution to connect your members with care.


Medicare Advantage Program

We apply more than 25 years of experience coordinating non-emergency Medical (NEMT) and non-Medical transportation (NET) for Medicaid members to implement customized solutions for transportation benefits efficiently and effectively for Medicare Advantage Plans. CTS’ customer service solutions include a world class call center, as well as a self-service, easy-to-use member portal/technology solutions to schedule transportation and check trip status. Our robust credentialed, contracted, and monitored transportation network provides all modes of transportation across urban and rural geographies and includes:

  • Taxi/Livery
  • Wheelchair
  • Oversized Wheelchair Vehicles
  • Non-Emergency Ambulance
  • Additional Cost-Effective Options:
    • On-Demand
    • Mileage Reimbursement
    • Public Transit
    • Volunteer Driver Programs

Reach us

Connect with us today to learn more about how an effective transportation program can impact Member health outcomes and satisfaction. CTS can help you gain a competitive advantage with a transportation solution tailored to your Members’ needs. Contact us at CTSBusinessDevelopment@ctstransit.com.

Elderly Couple

We are committed to eliminating fraud, waste and abuse within the NET industry. Our Fraud, Waste, and Abuse (FWA) Prevention Program is comprised of proven policies and procedures that minimize the potential for FWA to occur. Our Compliance Committee conducts investigations into matters concerning NET service delivery by researching and documenting information, data, records, and other sources and reviews issues/complaints from members and health care facilities.

Get In Touch…

We are happy to assist you in your transportation needs, no matter how big or small the project. Please do not hesitate to contact us. We look forward to demonstrating our capacity to serve you.

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