Concord, NH
Full-time
Salary: $13.20 to $13.55 /hour


Summary: The Specialized Transportation Coordinator 1 will serve as the first point of contact for clients affiliated with Special Education Transportation while aiding in the development/monitoring of the Transportation Provider network as it relates to Specialized Transportation.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Expand Specialized Transportation opportunities and maintain relationships with boards of education
  • Assists with preparing quotes, proposals and presentations
  • Represent CTS at Special Education mandatory pre-bid meetings, bid openings and other meetings, as required
  • Coordinate transportation arrangements between clients and transportation providers
  • Manage requests using telephone, voicemail and computerized scheduling systems
  • Maintain manual and electronic data collection systems
  • Monitor Transportation Provider performance for all NH Specialized Transportation
  • Document, research, review and resolve incidents and complaints for NH Specialized Transportation
  • Aid in the research/development of the provider network as needed for NH Specialized Transportation

Non-Essential Duties and Responsibilities: Other duties may be assigned.

No non-essential duties and responsibilities have been assigned.

Supervisory Responsibilities:

Not normally required to supervise other employees.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent. Ability to apply concepts of basic algebra.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

The ability to understand more advanced computer skills and be proficient in using the internet and software such as Microsoft Word and Excel.

Scope of Responsibility:

Establishes own work plan and priorities using and/or modifying standardized departmental procedures to assure timely completion of assigned work; problems lacking clear precedent are usually reviewed with supervisor prior to taking action.

Interpersonal Skills:

Functions performed require the ability to communicate involved information with other employees or general public under conditions where basic understanding or sensitivity may be required to effectively promote and maintain relationships.

Certificates, Licenses, Registrations:

N/A

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle or feel and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. Note: Regularly – more than 2/3 of the time, Frequently – 1/3 to 2/3 of the time, Occasionally – less than 1/3 of the time

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MANDATORY TRAINING REQUIREMENT:

  • Training Dates: To be Determined
  • Training Hours: 8am-5pm each day with a 1-hour unpaid lunch break.
  • WORK SCHEDULE 7am – 4pm (with one hour unpaid lunch)

CTS offers a competitive, performance based, salary and fringe benefits program. CTS is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action.

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