CTS has specific requirements to ensure high-quality standards of service for all of our provider companies, drivers, and vehicles.

For N.E.M.T., drivers require specialized training, covering topics such as patient care, handling medical equipment, and emergency procedures. Depending on the jurisdiction, background checks and drug screenings may be mandatory to ensure their reliability and integrity.

For N.E.T., drivers have specialized training in areas such as patient care, wheelchair handling, and sensitivity to diverse medical needs. Depending on the region, background checks, drug screenings, and CPR certification may also be required to ensure the driver’s reliability and capability to handle potential emergencies.

By meeting these requirements, CTS and its network can provide vital transportation assistance for individuals requiring N.E.M.T. and N.E.T. services.

Training and Qualifications

The following training is required for drivers:

  • Defensive Driving
  • Passenger Assistance Training
  • Customer Service Training
  • Sensitivity Training
  • First Aid and CPR if mandated

Driving with CTS

Drivers transporting CTS clients are expected to:

  • Provide safe, courteous and reliable transportation
  • Never Drive Distracted

  • Provide assistance to CTS clients when appropriate
  • Be professional in dress and appearance