LEADERSHIP TEAM
Miguel McInnis
McInnis is a nationally recognized healthcare leader and public health innovator committed to ensuring healthcare access for the most vulnerable in our society. With over 30 years of health care and management consulting experience, he began his career working with community leaders to establish a Federally Qualified Health Center (FQHC) in Stamford, Conn, while a graduate student. He went on to work for top consulting firms Deloitte Consulting and Ernst & Young on healthcare strategy, operation improvement, and healthcare finance projects.
In 2001, McInnis joined and led the Mid-Atlantic Association of Community Health Centers for 11 years, working on federal/state health policy and health care access initiatives in Maryland and Delaware. His efforts helped to establish a State Commission to serve as an incubator for increasing primary care, dental and behavioral health sites along with support services such as transportation and case management throughout the State of Maryland.
As a result of outstanding public health leadership, he was awarded the Norton-Wilson Award by the National Association of Community Health Centers. In addition, he established his firm, McInnis & Associates Consulting, LLC, which worked with start-up’s, private sector companies, community-based organizations, and county governments on healthcare access, health equity, and social determinants of care initiatives.
Additionally, as an Executive Director and Client Partner for DentaQuest, he managed the Medicaid and Medicare Advantage dental benefits programs for clients in the Maryland and DC markets. McInnis most recently served as the CEO of MetroHealth, a nonprofit health clinic offering multidisciplinary and integrated medical, and behavioral healthcare in Washington, DC.
McInnis received his MPH – in Health Policy and Management from Yale University School of Public Health and a BS in Bio-Chemistry from Oakwood College. A fellow in the Health Care Executive Fellow Program at UCLA Anderson School of Management, McInnis has also completed multiple leadership certificate programs with the Harvard School of Public Health and Massachusetts Institute of Technology.
Miguel McInnis
President & Chief Executive Officer
Edward Platt
Why CTS?
I believe in the CTS mission, in treating Members with respect, and want to help CTS grow from a small local transportation management firm to a larger player so that more Members can be connected with care.
Did you know?
Ed served in the US Navy on board the USS America during the Desert Shield/Desert Storm War
Edward Platt
Vice President & Chief Operating Officer
Robin Lynch
Robin Lynch has oversight and accountability for Service Delivery at CTS, including Contact Center operations, the CTS Transportation Provider Network and Specialized Transportation operations. Under her guidance, her teams handle nearly 500,000 calls each year, have assembled and maintain a network of over 300 transportation providers that performs over 2 million trips annually across multiple states, and create customized transportation programs for school boards, local municipalities and community support agencies. Robin has extensive knowledge in the healthcare plan industry. Prior to joining CTS, Robin was the Senior Vendor Manager for Government Programs for Health Net, Inc. and brings an understanding of CMS compliance, Medicaid and Medicare health plans, process improvement and vendor contracting management to CTS.
Why CTS?
“CTS was a good match for me because I believe in the CTS mission, treating members with respect and enjoy working to provide medical and non-medical transportation to members who otherwise would not be able to get to their appointments.”
Did you know?
“I studied to become an EMT, am a bit of a history nerd and I truly enjoy my vacations on Cape Cod.”
Robin Lynch
Chief of Service Delivery
Gloria Rosa-Wendelboe
with CTS’s Medicaid/Medicare plan partners (health insurance plans), and also co-leads our Strategic Planning process. She has over 30 years of experience in not-for-profit, corporate and academic sectors focused on public health, insurance/financial wellness, as well as international development, relief and justice programs. She uses her collaborative skills, strong project management and leadership abilities to solve problems for plan partners and gets results by identifying needs and designing actionable plans to implement strategic objectives.
Why CTS?
“The red thread throughout my career is to work with mission driven organizations that make positive differences in – people’s lives. I believe in the mission of CTS.”
Did you know?
I am an avid equestrian and relax by practicing Classical Dressage. I also speak several languages and have a strong connection to Europe having lived there for over 25 years.
Gloria Rosa-Wendelboe, MPH, MIA
Chief of Account Management
BOARD OF DIRECTORS
Stephen Martin
Chairperson
Mr. Martin is a veteran of the Financial Services industry, serving the Pittsburgh community and beyond in his years with PNC Bank. Prior to his retirement, he served as a PNC Business Segment CFO and previously Director, Corporate Insurance Operations.
Dr. Linda Marc
Vice Chairperson
Dr. Marc is a social epidemiologist who has spent the last 20 years working in the HIV/AIDS sector, with expertise in health equity. Linda was appointed by Secretary of Commerce Carlos Guitierrez to serve on the US Census Bureau, Race and Ethnicity Advisory Committee. At the Yale School of Public Health, she served as the Principal Investigator of a quality improvement initiative focused on diversity, equity and inclusion.
Dr. Marc earned a Doctor of Science degree from the Harvard School of Public Health, a Master of Public Health from the Yale School of Public Health, and a Bachelor of Arts degree in Psychology from St. John’s University.
Reginald (Rex) Knowlton
Treasurer
Mr. Knowlton has been involved with the transportation community for over 40 years and is an industry expert in non-emergency medical transportation (NEMT). Rex is the Principal of Knowlton Advisors, the CFO of Community Transportation Association of America and the Treasurer of the Board of World Mission of the Moravian Church.
Robert Koska
Secretary
Mr. Koska is an expert in the community transportation industry and served as the Director of Local Programs and Minibus Support in NJ TRANSIT’S Department of Capital Planning and Programs prior to his retirement. He was employed at NJ TRANSIT for over 31 years.
Mr. Koska received a Master’s degree in Planning and Policy Development from the University of Iowa and a Bachelor of Arts degree from Rutgers University.
Dr. Beverly Ward, Ph.D.
Dr. Ward’s career encompasses transportation, public administration and anthropology to bring a unique perspective on transportation and community. She is the principal at BWG Associates, LLC and a former United We Ride Coordinate Ambassador for Federal Transit Administration Region 1.
Dr. Ward received a Ph.D. in Applied Anthropology with a minor in Public Administration from the University of South Florida, a Master’s in Public Administration of Urban Planning and Design and Organizational Management from the University of Alabama Birmingham, and a Bachelor of Arts in Psychology and Fillm/Drama from Vassar College.
Marla Pantano
Ms. Pantano is a seasoned healthcare executive leader with a passion to improve the health care system to work more effectively for patients and providers. She currently serves as President of CarePartners of Connecticut, a Medicare Advantage Plan serving Connecticut.
Linda Dube
David L. White
Mr. White is the Founder and Past President & CEO of CTS (1997 to 2023). He founded the company as a not-for-profit corporation to enhance coordination of transportation services for underserved individuals and communities. Working with a diverse staff of 275 dedicated transportation professionals the company under his leadership, has grown to provide services throughout New England and the mid-Atlantic states to some of the finest managed care organizations in the country, the Veterans Administration and numerous school systems. He was an early adopter of the managed transportation model to provide non-emergency medical transportation services (NEMT). He is a nationally recognized thought leader in the provision of those services.
Prior to founding CTS, White interned at what is now the Federal Transit Administration and worked for the New York City Transit Authority. He led several public and not-for-profit transportation organizations in CT. As a result of those experiences, he became a fierce advocate for the provision of accessible transportation services for persons with disabilities and the equitable distribution of public and community transportation resources.
White has served on numerous boards and commissions during his career including the Community Transportation Association of America where he served as President and Vice President of the Board of Directors.
White received a Master’s Degree in Public Administration from The American University and a Bachelor of Arts Degree in Political Science from Washington and Jefferson College.
Get In Touch…
We are happy to assist you in your transportation needs, no matter how big or small the project. Please do not hesitate to contact us. We look forward to demonstrating our capacity to serve you.