About 2018-04-16T20:54:21+00:00
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ABOUT CTS

Since 1997 we have put people first, forming strong partnerships with our clients, our transportation provider network and community stakeholders. Our relationships are built on mutual respect and a shared objective to maximize transportation in communities at the least possible cost.

CTS has provided transportation services for government agencies, not-for-profits, managed care organizations and businesses throughout the country. As a not-for-profit 501(c)3 organization, CTS provides services to the most fragile in our communities. Our continuum of integrated services is designed to address the unique transportation challenges posed by programs serving at risk populations in rural, urban and suburban environments.

Our organization offers non-emergency medical transportation services, transportation consulting, workers’ compensation transportation, special education transportation and mobility management services.

Pioneers

We came about to make the industry better. We and others who had this model in the mid-1990s were shaking things up within the healthcare transportation industry the same way Uber and Lyft are today.

W are always looking for ways to make transportation better and more seamless, a better experience for the riders and less expensive for the healthcare. We are innovators and pioneers, pushing the envelope.

Once we got the model established of brokered services, we’ve became a service coordinator in the healthcare transportation space. For the first 20 years of our existence, the model required a 48-hour notice for any services. Today we can schedule a service with as little as a two-hour lead time.

No Wrong Door

We coordinate a family of services in the healthcare transportation space. When faced with a project, we want to make sure we’ve included all of the transportation resources in the community to provide these services.

 Whether you call us, work with a nurse, use our mobile app, or go to a kiosk in a hospital, you have a portal to access the transportation services you need. Even in these highly automated times, we still aim to provide a human point of contact for any customer needs, from appointments to issues with our services.

On Demand

As we look at the relevance of technology and transportation today, the transportation industry has made it possible for consumers to schedule a ride with at their discretion. Our family of services is evolving into an on-demand model where we are capable to be more responsive.

No Wrong Door

We coordinate a family of services in the healthcare transportation space. When faced with a project, we want to make sure we’ve included all of the transportation resources in the community to provide these services.

At CTS we understand the need for technology and accessibility. Whether you call us via phone, work with a nurse, use our mobile app, or use a kiosk in a hospital, you have a channel to gain comprehensive access to the transportation services you need. Even in these highly automated times, we still aim to provide a human point of contact for any customer needs while using our platforms to create a seamless integration between the member and transportation.

On Demand

As we look at the relevance of technology and transportation today, the transportation industry has made it possible for consumers to schedule a ride with at their discretion. Our family of services is evolving into an on-demand model where we are capable to be more responsive.

Our Culture

We are a diverse group of professionals who have come together for one purpose – to provide access via transportation services to critically needed medical and educational opportunities in order to improve the lives of the people we serve. We are determined to connect people to medical services, support individuals seeking treatment to combat the challenges of addiction, and transport children with special needs who simply want to go to school. We understand that our customers are the reason why we are here. As an organization we communicate openly, honestly and responsibly while treating others with respect.

Our senior leadership team has over 100 years of combined transportation and healthcare experience. We bring a fresh approach to the management and delivery of non-emergency transportation (NET). We are mission-driven, focusing on improving access to quality healthcare, education and community services using person-centric, cost-effective transportation management practices.

What This Means For You

We’ve always been on the cutting edge of our industry, looking out for the future of what the clients need. We are always evolving, always looking for ways to make connections better and more seamless, providing a better experience for the riders and less expensive for the healthcare community.

Get In Touch…

We are happy to assist you in your transportation needs, no matter how big or small the project. Please do not hesitate to contact us. We look forward to demonstrating our capacity to serve you.

Reach Us Here